I needed an Inclined Platform Lift to get access to the lower level. The installation was extremely challenging due to a narrow staircase and minimal maneuvering space on the top landing. Dave Muti did an outstanding job working with the equipment manufacturer to provide the widest possible platform solution for me.
Dave and Eddie also did a professional job on the installation and explained everything in great detail. I am totally satisfied with the result, and now have the access I need. It’s perfect!
101 Mobility’s customer service and concern for total customer satisfaction stands “head and shoulders” above anyone else I’ve dealt with. If you are in need of any accessibility equipment, Dave at 101 Mobility can definitely help you out!
July 25, 2018
Mine Hill, NJ
Would highly recommend “101 Mobility” in Boonton NJ, very professional staff, easy to communicate with. All commitments met. Being a former installer I was impressed with the final installation of the chair lift and the outside ramp. They worked the installation around my schedule. All of the above was done at a very fair price. On a scale of 1 to 10 they are a 10.5. This says a lot from someone who earned the nick name of “GRUMPY”
Dave is an excellent salesman. He explained everything I needed to know and advised me for the best way to have the stairlifts installed. Everything came on time and was installed to my satisfaction. Ed, the installer did a great job on the installation, leaving my home clean and ready to go.
I strongly recommend 101 Mobility.
Excellent service from start to finish!! From the owner, to the office staff, to the technician! Class act! I have no idea but from the care and knowledge this business provides to those in need at hard/sad times... you’d think Dave started this service because he’s been through it!! At the very least, understands.
Very professional and great quality service all the way from initial phone call, assessment, advice, installation and follow-up. Have to say one of the best in the area when it comes to integrity and quality of work. Would highly recommend, wouldn't have any second thoughts to use 101 Mobility again when i need them.
The efficiency of your office and your installer. I contacted 101 Mobility "out of the blue," having had no prior experience with home-mobility equipment and not knowing anyone who had and who could recommend a company. The sales representative was knowledgeable and helpful and the installer was prompt, arrived when scheduled and was efficient. It can be a stressful situation, installing mobility equipment, but 101 Mobility helped in every step.
Excellent service. Everyone was very easy to deal with. The installation was completed quickly and professionally, and they made sure we understood the equipment before they left. They also followed up with a phone call to make sure everything was working correctly. We are very satisfied with the equipment and the service.
101 Mobility was recommended by a co-worker. I spoke to Nicole who was very professional and was able to answer general questions in advance of meeting with Dave. My husband, my Dad and I met with Dave. Dave was very thorough about the chairlift products. He made sure that my Dad ( age 94 with hearing loss ) understood everything regarding safety, cost and use of the chairlift. Dave was very patient and flexible to our needs. Eddie who installed the chairlift system was excellent too! A great personality and handled my Dad standing by him with wonderful professionalism. Needless to say, I am happy my Dad will be safe and the pr
They were so easy to deal with in terms of getting an appointment right away and getting the stairlift installed. Everything was thoroughly explained. I would highly recommend Dave and his company to anyone who is in need of this type of equipment.
David’s attentiveness and interest in making our situation work and looping in with the necessary vendors and people on a weekend was such a help and comfort during a very stressful time. The time and attention he gave to making the situation work for us on a weekend was genuine, and above what any other company would be willing to do. Thank you for your efforts.
101 Mobility went above and beyond to help us repair our vertical lift at church. They came and diagnosed the problem, fixed it, and told us what to do in the future to prevent other issues! Dave, the owner, very professional and hard working, along with his staff.
Dave made our purchase very easy and painless. He answered all our questions (and there were many). Eddie did a great job of explaining the lifts to us upon installation. He made sure we were happy every step of the way!
The experience has been awesome from the beginning. Prompt and courteous service, Dave Muti came to our home and helped us make an informed and intelligent decision. We had a great conversation and Dave answered all of our questions. When the installer came, we knew immediately that we made the right choice to go with 101 Mobility. Eddie was great. The installation went nice and smooth. Eddie spent as much time as we needed to familiarize us with the operation of the lift. By the time he left, we were chair lift professionals!! The team at 101 Mobility, starting with Nicole in the office, are fantastic. I would recommend that anyone needing assistance call them immediately. Thank you again 101 Mobility.
[FIRST NAME REMOVED] and Terri [LAST NAME REMOVED]
Amazing customer service. Extremely honest and knowledgeable. I needed a repair for a chair which I hadn't even purchased from them. The repairman Ed Martinez spent a lot of time with me on the phone, exchanging pictures of the unit and assisting me in trying to solve the problem on my own without incurring a service charge. I was extremely impressed with how he walked me through the process and even sent me to the hardware store pick up a new fuse and see if that was the problem. In the end, the problem was larger than that and Ed came out for the service call. He spent time seeing if he could find an "easy" cheap fix. In the end, we needed to do the larger repair, but I was extremely grateful and impressed that he tried all other options first.
Friendly,Promt,Clean, and you did great job. I am pleased to say what a pleasure it is see my wife being able to up and down the stairs ,Thank you. I would like to add thankyou to David,Eddie and the office force. Thannk You R P eters,
Very accommodating. The ramp was put in within 3 days. You are very caring to people in need. I would recommend your company to everyone that needs help with health issues. Very grateful for your services and friendship.
Incredible sales service from Dave. Very professional and knowledgeable. No hard sell at all and no up-selling. They seem to really care about getting the right product for your personal needs. They installed FAST as we had the need for quick installation. The service person Eddie was incredibly helpful, clean, nice and fast. I highly recommend them.
Very professional, knowledgeable, detail oriented and non pressure was Dave Muti. The installer Eddie was very pleasant, clean, explained how to operate the stair lift chair and very thorough with the paper and warrants information as well. Everything went well. I would strongly recommend your team to other prospective customers. Nicole was very good as well with scheduling with a confirmation email and follow up phone call. A job well done by all. Thanks, Edward [LAST NAME REMOVED]
Friendly people , knowledgeable about the product.
The installer was clean and a hard worker as well as knowing the product and explained its operation and safety features in detail .
All in all a very pleasant experience.
Good Evening Mr. Muti.
Just an update, the stair lift has been a blessing for Dad. Along with his leg amputation he has had numerous other physical difficulties. The chair enables him to get out of the house when necessary. May God Bless you and your company members for helping our family.
Tony S., Holmdel, NJ
Hey Dave and Nicole,
Thanks for all your help with my mother’s stairlift and my Aunt. My Mother is doing quite a bit better and LOVES her lifts. My Aunt and Uncle hated theirs when they first got it, but now tell us every time we talk to them how much they love it. Thanks for the expert (no pressure) sales consultation from you, all of Nicole’s help and incredible installation and service from Eddie. I like your company so much, I even considered a franchise.
Loving our Stair Lift
Howard and Renee, Morris Plains, NJ
Dave, we just wanted to say hello and thank your for our Bruno Elan stair lift. It makes our life possible. Thanks again, Howard and Renee
Matt G., Washington, NJ
Our need was two indoor stairlifts. We shopped around with only A+ BBB rated local companies. Some wanted to remove or cut holes in existing doors. Then we called 101 Mobility. Instead of remodeling our home A simple solution was offered by Dave to meet our specific needs. He also offered MULTIPLE ways to make the installation more affordable, next Eddie showed us how simple an installation is when done properly. After installation I encountered a light that concerned me Dave and Eddie were there at 9:00 AM to check it out. I wholeheartedly recommend the reader of this review check them out for your mobility needs. A+++ absolutely exceptional service which exceeded my expectations Thank you to the 101
Dorothy, Chester, NJ
I am so glad that we had the ramps installed because they gave my husband the opportunity to expand his space and even to “smell the roses”. Your company made that possible and I appreciate it. Again, my many thanks for having been there for us.
Nancy B., Lake Hopatcong, NJ
We recently partnered with 101 Mobility to install a wheelchair lift at our new restaurant, Stone Water at 3 Peaks Marina. The team was great to work with from initial conversations through the completion of the installation. We are excited to welcome all patrons to our establishment with help of the 101 Mobility team!
Thank you so much for setting my in-laws at ease through this process and also thank you for all the additional information about other in home care services you have provided to me! Also, for all your patience. It is not often in the customer service world today where you have someone go above and beyond as you all have (Dave, Nicole, Eddie). It’s so refreshing, especially when families are so overwhelmed by the illness of a loved one. Thank you, thank you, thank you.
Terrific service, pricing and quality guarantee! Shopped around and 101 Mobility was a standout in every way. Couldn’t be happier with new found freedom for my sister, with her new 101 Mobility Stair Lift.
I’d like to commend Eddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.