Thank you for getting the stairlift installed at my parents house this week. We are all grateful to you and especially to Eddie. My father was able to sleep in his bed again and we have been using the time for my parents to become comfortable using the chair independently.
July 19, 2019
The equipment. In the short time we’ve had it we are certain it will enhance and extend our lives. Thank you.
Installer (Eddie) was excellent ... did a careful job, listened to our concerns and made very good
suggestions regarding placement of both lifts. Was able to clear existing stair rail, upper gate,
etc. without compromising function or appearance of stair lift.
Cleaned up nicely at completion of job. Very thorough in explaining operation of lifts.
Salesman/owner went out of his way to visit a neighbor's home who had 2 Bruno lifts with
virtually the same set up. This helped instill confidence that the 2 lifts would fit our needs.
Overall I'd rate as a 10+.
From the first contact, I was told what to expect and what options I could likely have. The price was reasonable, service friendly and the appointment was on time. Dave was wonderful throughout the process and charged exactly what was discussed prior to the appointment.
101 Mobility is outstanding!
Nicole was friendly and extremely helpful arranging the appointments.
Dave was pleasant, knowledgeable , kind and extremely sensitive to the needs of the family.
Eddie was so nice , installed the chair lift efficiently and knew all the answers to our questions before we asked!
An outstanding team and experience!
Thank you !
From the moment we made contact with 101 Mobility we knew they were the company for us. Nicole, Dave & Eddie were absolute professionals. The kind manner in which Dave dealt with my elderly mother just confirmed our decision that no other company would’ve met our needs.
From the moment of recommendation by Karen in Bethlehem of 101, our 1st t3lephone meeting, our 1st on site meeting last December, fast replies to email questions, accelerating the install due to current health developments, doing a neat install and the LIFT works!
See you on the 22nd!
Everything!. Great Company, Dave, Nicole and Eddie, thank you for making my parents life so much easier. So glad I found you!!!!! So much care taken to understand the needs of my parents and the way that the household works.
Give then a 10 across the board, from the first call I made to the installation and follow up.
After receiving a medical diagnosis that has changed our lives, I called 101 Mobility and other stairlift companies. I was drawn to 101 because of the quality product, but meeting Dave confirmed that this is the company I want to work with. Dave is calm, kind, and professional. The stairlift is now installed, and has given my husband confidence to get used to a new normal. Thank you very much to the 101 Team.
Everything was explained fully and in terms that we could understand. They worked with us to get it set up as soon as was possible due to weather conditions. It is working well and has been a great help with our family situation.
My husband chair lift was provided by101 Mobility I was turned down by 3 providers who had been referred to me by PT services Our staircase is spiral style but additionally it was not of standard measures Mr Muti was successful in finding a company which was able to deliver the stair chair to the specification required Mr Muti and his staff are excellent in their follow up and expertise in addressing what is a non-standard equipment and installation
The equipment is essential to my husband mobility in our house In the 3 yrs since installation we have had only two incidents of malfunction and their response to the problem was immediate and efficient and without any time inconveniences to my husband’s use of the chair
It is very reassuring to be able to depend on a company who understands and cares that the equipment they provide is as essential to the customer as medical intervention—-after ur initial purchase
I was very happy and pleased with everyone at this company. Nicole was great from the start and how fast she was able to get the stair lift installed. It was a total of 2 days from measurements to installation. Both guys that came to my house to measure and install were very polite and courteous. I will recommend your company to anyone. Thank you so much Nicole and guys that came out to my house. Thank you for making this moment in our life a little more easier.
From start to finish - everything was exceptional! Dave with his knowledge and kindness - Nicole helping with questions and scheduling - and Eddie with expert installation and kid-glove treatment of my mom while training her on stairlift!!
I listened to several presentations from different companies and trust me when I say - save yourself the trouble and time — 101 Mobility is the best!!
Absolutely the best service. Felt as though I was the most important customer out there. Responses to my questions and concerns were promptly handled. I was always treated professionally and with the utmost courtesy.
Thank you to Dave, Eddie and Nicole!!!!!!!! You made a difficult time bearable. It goes without saying, I would recommend 101 Mobility in a heartbeat.
Thanks so much!!!
Everything...from the initial visit with Dave laying out the plan with absolutely no pressure to sign then and there, to the istallation of the ramp. The ramp was installed on the date and time promised, the area was cleared for installation, and left clean when completed. Dave and Eddie were professional and efficient with this installation. Both Dave and Eddie were very personable, answered all our questions, and showed us the best way to negotiate the wheelchair up and down the ramp. We would recommend 101 Mobility without hesitation to anyone in need of a ramp.
Dave is a great pleasure to work with. He explained to us his product and all the possible solutions that would work for us. Answered all of our questions. Never any pressure to hurry or commit. Always responded quickly to emails or phone calls. A truly caring professional.
It was a wonderful experience from beginning to end! Dave was amazing at explaining the Stair lift and the entire process and Eddie was wonderful at installing it. My neighbor stopped me to inquire about you and I highly recommended it to him. Hopefully they will be calling you soon. Thank you for a wonderful experience.
Your serviceman is outstanding. he really looks out for us and comes quickly when we have a problem.
We are going to purchase a chair so that we can easily go down the basement.
Your equipment is great.
Would highly recommend “101 Mobility” in Boonton NJ, very professional staff, easy to communicate with. All commitments met. Being a former installer I was impressed with the final installation of the chair lift and the outside ramp. They worked the installation around my schedule. All of the above was done at a very fair price. On a scale of 1 to 10 they are a 10.5. This says a lot from someone who earned the nick name of “GRUMPY”
Dave is an excellent salesman. He explained everything I needed to know and advised me for the best way to have the stairlifts installed. Everything came on time and was installed to my satisfaction. Ed, the installer did a great job on the installation, leaving my home clean and ready to go.
I strongly recommend 101 Mobility.
Excellent service from start to finish!! From the owner, to the office staff, to the technician! Class act! I have no idea but from the care and knowledge this business provides to those in need at hard/sad times... you’d think Dave started this service because he’s been through it!! At the very least, understands.
The efficiency of your office and your installer. I contacted 101 Mobility "out of the blue," having had no prior experience with home-mobility equipment and not knowing anyone who had and who could recommend a company. The sales representative was knowledgeable and helpful and the installer was prompt, arrived when scheduled and was efficient. It can be a stressful situation, installing mobility equipment, but 101 Mobility helped in every step.
Excellent service. Everyone was very easy to deal with. The installation was completed quickly and professionally, and they made sure we understood the equipment before they left. They also followed up with a phone call to make sure everything was working correctly. We are very satisfied with the equipment and the service.
101 Mobility was recommended by a co-worker. I spoke to Nicole who was very professional and was able to answer general questions in advance of meeting with Dave. My husband, my Dad and I met with Dave. Dave was very thorough about the chairlift products. He made sure that my Dad ( age 94 with hearing loss ) understood everything regarding safety, cost and use of the chairlift. Dave was very patient and flexible to our needs. Eddie who installed the chairlift system was excellent too! A great personality and handled my Dad standing by him with wonderful professionalism. Needless to say, I am happy my Dad will be safe and the pr
They were so easy to deal with in terms of getting an appointment right away and getting the stairlift installed. Everything was thoroughly explained. I would highly recommend Dave and his company to anyone who is in need of this type of equipment.
David’s attentiveness and interest in making our situation work and looping in with the necessary vendors and people on a weekend was such a help and comfort during a very stressful time. The time and attention he gave to making the situation work for us on a weekend was genuine, and above what any other company would be willing to do. Thank you for your efforts.
101 Mobility went above and beyond to help us repair our vertical lift at church. They came and diagnosed the problem, fixed it, and told us what to do in the future to prevent other issues! Dave, the owner, very professional and hard working, along with his staff.
Dave made our purchase very easy and painless. He answered all our questions (and there were many). Eddie did a great job of explaining the lifts to us upon installation. He made sure we were happy every step of the way!
The experience has been awesome from the beginning. Prompt and courteous service, Dave Muti came to our home and helped us make an informed and intelligent decision. We had a great conversation and Dave answered all of our questions. When the installer came, we knew immediately that we made the right choice to go with 101 Mobility. Eddie was great. The installation went nice and smooth. Eddie spent as much time as we needed to familiarize us with the operation of the lift. By the time he left, we were chair lift professionals!! The team at 101 Mobility, starting with Nicole in the office, are fantastic. I would recommend that anyone needing assistance call them immediately. Thank you again 101 Mobility.
[FIRST NAME REMOVED] and Terri [LAST NAME REMOVED]
Friendly,Promt,Clean, and you did great job. I am pleased to say what a pleasure it is see my wife being able to up and down the stairs ,Thank you. I would like to add thankyou to David,Eddie and the office force. Thannk You R P eters,
Very accommodating. The ramp was put in within 3 days. You are very caring to people in need. I would recommend your company to everyone that needs help with health issues. Very grateful for your services and friendship.
Incredible sales service from Dave. Very professional and knowledgeable. No hard sell at all and no up-selling. They seem to really care about getting the right product for your personal needs. They installed FAST as we had the need for quick installation. The service person Eddie was incredibly helpful, clean, nice and fast. I highly recommend them.
Very professional, knowledgeable, detail oriented and non pressure was Dave Muti. The installer Eddie was very pleasant, clean, explained how to operate the stair lift chair and very thorough with the paper and warrants information as well. Everything went well. I would strongly recommend your team to other prospective customers. Nicole was very good as well with scheduling with a confirmation email and follow up phone call. A job well done by all. Thanks, Edward [LAST NAME REMOVED]
Friendly people , knowledgeable about the product.
The installer was clean and a hard worker as well as knowing the product and explained its operation and safety features in detail .
All in all a very pleasant experience.
I was just at my aunt’s house in Clifton. WOW! It is outstanding! The ramp is sturdy, a nice easy slope. I am very impressed!
I needed an Inclined Platform Lift to get access to the lower level. The installation was extremely challenging due to a narrow staircase and minimal maneuvering space on the top landing. Dave Muti did an outstanding job working with the equipment manufacturer to provide the widest possible platform solution for me.
Dave and Eddie also did a professional job on the installation and explained everything in great detail. I am totally satisfied with the result, and now have the access I need. It’s perfect!
101 Mobility’s customer service and concern for total customer satisfaction stands “head and shoulders” above anyone else I’ve dealt with. If you are in need of any accessibility equipment, Dave at 101 Mobility can definitely help you out!
Denise H., Totowa, NJ
Good Evening Mr. Muti.
Just an update, the stair lift has been a blessing for Dad. Along with his leg amputation he has had numerous other physical difficulties. The chair enables him to get out of the house when necessary. May God Bless you and your company members for helping our family.
Tony S., Holmdel, NJ
Hey Dave and Nicole,
Thanks for all your help with my mother’s stairlift and my Aunt. My Mother is doing quite a bit better and LOVES her lifts. My Aunt and Uncle hated theirs when they first got it, but now tell us every time we talk to them how much they love it. Thanks for the expert (no pressure) sales consultation from you, all of Nicole’s help and incredible installation and service from Eddie. I like your company so much, I even considered a franchise.
Loving our Stair Lift
Howard and Renee, Morris Plains, NJ
Dave, we just wanted to say hello and thank your for our Bruno Elan stair lift. It makes our life possible. Thanks again, Howard and Renee
Matt G., Washington, NJ
Our need was two indoor stairlifts. We shopped around with only A+ BBB rated local companies. Some wanted to remove or cut holes in existing doors. Then we called 101 Mobility. Instead of remodeling our home A simple solution was offered by Dave to meet our specific needs. He also offered MULTIPLE ways to make the installation more affordable, next Eddie showed us how simple an installation is when done properly. After installation I encountered a light that concerned me Dave and Eddie were there at 9:00 AM to check it out. I wholeheartedly recommend the reader of this review check them out for your mobility needs. A+++ absolutely exceptional service which exceeded my expectations Thank you to the 101
Dorothy, Chester, NJ
I am so glad that we had the ramps installed because they gave my husband the opportunity to expand his space and even to “smell the roses”. Your company made that possible and I appreciate it. Again, my many thanks for having been there for us.
Nancy B., Lake Hopatcong, NJ
We recently partnered with 101 Mobility to install a wheelchair lift at our new restaurant, Stone Water at 3 Peaks Marina. The team was great to work with from initial conversations through the completion of the installation. We are excited to welcome all patrons to our establishment with help of the 101 Mobility team!
Thank you so much for setting my in-laws at ease through this process and also thank you for all the additional information about other in home care services you have provided to me! Also, for all your patience. It is not often in the customer service world today where you have someone go above and beyond as you all have (Dave, Nicole, Eddie). It’s so refreshing, especially when families are so overwhelmed by the illness of a loved one. Thank you, thank you, thank you.
Terrific service, pricing and quality guarantee! Shopped around and 101 Mobility was a standout in every way. Couldn’t be happier with new found freedom for my sister, with her new 101 Mobility Stair Lift.
I’d like to commend Eddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.