Thanks for all your help with my mother’s stairlift and my Aunt. My Mother is doing quite a bit better and LOVES her lifts. My Aunt and Uncle hated theirs when they first got it, but now tell us every time we talk to them how much they love it. Thanks for the expert (no pressure) sales consultation from you, all of Nicole’s help and incredible installation and service from Eddie. I like your company so much, I even considered a franchise.
The experience has been awesome from the beginning. Prompt and courteous service, Dave Muti came to our home and helped us make an informed and intelligent decision. We had a great conversation and Dave answered all of our questions. When the installer came, we knew immediately that we made the right choice to go with 101 Mobility. Eddie was great. The installation went nice and smooth. Eddie spent as much time as we needed to familiarize us with the operation of the lift. By the time he left, we were chair lift professionals!! The team at 101 Mobility, starting with Nicole in the office, are fantastic. I would recommend that anyone needing assistance call them immediately. Thank you again 101 Mobility.
[FIRST NAME REMOVED] and Terri [LAST NAME REMOVED]
Amazing customer service. Extremely honest and knowledgeable. I needed a repair for a chair which I hadn't even purchased from them. The repairman Ed Martinez spent a lot of time with me on the phone, exchanging pictures of the unit and assisting me in trying to solve the problem on my own without incurring a service charge. I was extremely impressed with how he walked me through the process and even sent me to the hardware store pick up a new fuse and see if that was the problem. In the end, the problem was larger than that and Ed came out for the service call. He spent time seeing if he could find an "easy" cheap fix. In the end, we needed to do the larger repair, but I was extremely grateful and impressed that he tried all other options first.
Friendly,Promt,Clean, and you did great job. I am pleased to say what a pleasure it is see my wife being able to up and down the stairs ,Thank you. I would like to add thankyou to David,Eddie and the office force. Thannk You R P eters,
Very accommodating. The ramp was put in within 3 days. You are very caring to people in need. I would recommend your company to everyone that needs help with health issues. Very grateful for your services and friendship.
Incredible sales service from Dave. Very professional and knowledgeable. No hard sell at all and no up-selling. They seem to really care about getting the right product for your personal needs. They installed FAST as we had the need for quick installation. The service person Eddie was incredibly helpful, clean, nice and fast. I highly recommend them.
Very professional, knowledgeable, detail oriented and non pressure was Dave Muti. The installer Eddie was very pleasant, clean, explained how to operate the stair lift chair and very thorough with the paper and warrants information as well. Everything went well. I would strongly recommend your team to other prospective customers. Nicole was very good as well with scheduling with a confirmation email and follow up phone call. A job well done by all. Thanks, Edward [LAST NAME REMOVED]
Friendly people , knowledgeable about the product.
The installer was clean and a hard worker as well as knowing the product and explained its operation and safety features in detail .
All in all a very pleasant experience.
Dave, we just wanted to say hello and thank your for our Bruno Elan stair lift. It makes our life possible. Thanks again, Howard and Renee
Matt G., Washington, NJ
Our need was two indoor stairlifts. We shopped around with only A+ BBB rated local companies. Some wanted to remove or cut holes in existing doors. Then we called 101 Mobility. Instead of remodeling our home A simple solution was offered by Dave to meet our specific needs. He also offered MULTIPLE ways to make the installation more affordable, next Eddie showed us how simple an installation is when done properly. After installation I encountered a light that concerned me Dave and Eddie were there at 9:00 AM to check it out. I wholeheartedly recommend the reader of this review check them out for your mobility needs. A+++ absolutely exceptional service which exceeded my expectations Thank you to the 101
Dorothy, Chester, NJ
I am so glad that we had the ramps installed because they gave my husband the opportunity to expand his space and even to “smell the roses”. Your company made that possible and I appreciate it. Again, my many thanks for having been there for us.
Nancy B., Lake Hopatcong, NJ
We recently partnered with 101 Mobility to install a wheelchair lift at our new restaurant, Stone Water at 3 Peaks Marina. The team was great to work with from initial conversations through the completion of the installation. We are excited to welcome all patrons to our establishment with help of the 101 Mobility team!
Thank you so much for setting my in-laws at ease through this process and also thank you for all the additional information about other in home care services you have provided to me! Also, for all your patience. It is not often in the customer service world today where you have someone go above and beyond as you all have (Dave, Nicole, Eddie). It’s so refreshing, especially when families are so overwhelmed by the illness of a loved one. Thank you, thank you, thank you.
Terrific service, pricing and quality guarantee! Shopped around and 101 Mobility was a standout in every way. Couldn’t be happier with new found freedom for my sister, with her new 101 Mobility Stair Lift.
I’d like to commend Eddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.
The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Eddie, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101 Mobility organization.
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.